Free tool
Role-based email checker
Is info@ a role address? Check any email, or just the part before the @, against the 325 role names Kawaa’s verifier uses.
- The same list and matching rule as Kawaa’s verifier
- All 325 entries on this page, grouped and searchable
- Runs in your browser: what you type is not sent anywhere
Matched in your browser against the 325 entries below, by the rule Kawaa's verifier uses. What you type is not sent anywhere.
The rule
How a local part is matched
The checker reads the local part, the part before the @, and compares it with the list exactly as Kawaa’s verifier does. These five rules decide every answer.
Case is ignored
Everything is compared in lower case, so INFO@ and Support@ match like info@ and support@.
INFOgivesmatchesinfoSupportgivesmatchessupport
A trailing number is dropped
Digits at the end come off, then any dot, hyphen or underscore left in front of them.
hello2givesmatcheshelloinfo.2givesmatchesinfosupport-24givesmatchessupport
Dots and underscores read as hyphens
The list writes a two-word role with a hyphen, and that entry covers the dotted and underscored spellings. Written as one word, a role needs its own entry, so customerservice is listed separately.
customer.servicegivesmatchescustomer-servicecustomer_servicegivesmatchescustomer-servicefront.deskgivesmatchesfront-desk
Separate parts are never joined
An initial and a surname, or two initials, take this shape, so the list match does not read them as one word: that would flag people.
p.ostgivesno matchr.hgivesno matchho.lagivesno match
A plus tag stays
The tag is part of the local part and the match reads all of it, so a tagged address is not its base word.
info+newsgivesno match
The list
The full role-based email list
325 local parts in 25 groups, exactly as Kawaa’s verifier reads them: system and no-reply addresses, departments and teams, then role words in other languages. Words that are also given names are left off.
System and technical
36 entries
- admin
- administrator
- abuse
- dev
- developer
- devnull
- dns
- ftp
- hostmaster
- inoc
- it
- mailer
- mailer-daemon
- mailerdaemon
- noc
- null
- postmaster
- registrar
- root
- security
- ssl
- ssladmin
- ssladministrator
- sslwebmaster
- sysadmin
- tech
- technical
- test
- usenet
- uucp
- webadmin
- webmaster
- website
- www
- www-data
No-reply and bounce handling
9 entries
- bounce
- bounces
- do-not-reply
- do_not_reply
- donotreply
- no-reply
- no_reply
- noreply
- reply
General contact
21 entries
- all
- company
- contact
- enquiries
- enquiry
- everyone
- general
- hello
- hey
- hi
- info
- information
- inquiries
- inquiry
- office
- online
- questions
- reception
- frontdesk
- front-desk
- welcome
Support and service
17 entries
- care
- customer
- customer-service
- customer-support
- customer-care
- customercare
- customers
- customerservice
- customersupport
- feedback
- help
- helpdesk
- helpline
- service
- services
- support
- suggestions
Sales, orders and bookings
13 entries
- booking
- bookings
- orders
- order
- reservation
- reservations
- returns
- refunds
- sales
- shipping
- shop
- store
- wholesale
Finance and legal
14 entries
- accounting
- accounts
- accounts-payable
- accountspayable
- billing
- compliance
- finance
- invoice
- invoices
- legal
- payments
- privacy
- procurement
- purchasing
Business, partners and investors
10 entries
- business
- corporate
- affiliates
- invest
- investor
- investors
- partner
- partners
- partnership
- partnerships
Marketing, press and communications
15 entries
- advertising
- announcements
- communications
- community
- editor
- editorial
- marketing
- media
- news
- newsletter
- newsroom
- pr
- press
- publicity
- updates
People and hiring
17 entries
- admissions
- careers
- employment
- hiring
- hr
- human-resources
- humanresources
- jobs
- personnel
- recruit
- recruiting
- recruitment
- staff
- talent
- training
- volunteer
- volunteers
Teams and groups
20 entries
- education
- engineering
- events
- facilities
- fax
- group
- groups
- leader
- leads
- management
- manager
- member
- members
- membership
- operations
- ops
- project
- projects
- quality
- team
Lists and subscriptions
10 entries
- list
- listmaster
- lists
- remove
- request
- rsvp
- spam
- subscribe
- subscriptions
- unsubscribe
Donations
1 entry
- donations
Numbered variations
8 entries
- admin1
- admin2
- info1
- info2
- sales1
- sales2
- support1
- support2
Spanish
23 entries
- administracion
- atencionalcliente
- ayuda
- clientes
- comercial
- compras
- consultas
- contabilidad
- contacto
- empleo
- facturacion
- gerencia
- hola
- informacion
- pedidos
- prensa
- recepcion
- reserva
- reservas
- rrhh
- secretaria
- soporte
- ventas
Portuguese
15 entries
- atendimento
- cobranca
- comunicacao
- contato
- fale-conosco
- faleconosco
- financeiro
- juridico
- orcamento
- ouvidoria
- recepcao
- rh
- sac
- suporte
- vendas
French
16 entries
- accueil
- administration
- assistance
- bonjour
- commande
- commandes
- comptabilite
- direction
- emploi
- facturation
- presse
- recrutement
- secretariat
- service-client
- serviceclient
- ventes
German
22 entries
- anfrage
- anfragen
- bestellung
- bestellungen
- bewerbung
- buchhaltung
- buero
- datenschutz
- einkauf
- empfang
- hallo
- karriere
- kontakt
- kundendienst
- kundenservice
- post
- rechnung
- rechnungen
- verkauf
- vertrieb
- verwaltung
- zentrale
Dutch
10 entries
- administratie
- bestellingen
- boekhouding
- facturen
- inkoop
- klantenservice
- receptie
- secretariaat
- vacatures
- verkoop
Italian
15 entries
- acquisti
- amministrazione
- assistenza
- ciao
- commerciale
- contatti
- direzione
- fatturazione
- informazioni
- ordini
- prenotazioni
- segreteria
- ufficio-stampa
- ufficiostampa
- vendite
Nordic
8 entries
- ekonomi
- faktura
- hej
- hei
- kundeservice
- kundservice
- okonomi
- salg
Polish
6 entries
- biuro
- faktury
- rekrutacja
- sekretariat
- sprzedaz
- zamowienia
Turkish
5 entries
- bilgi
- destek
- iletisim
- muhasebe
- satis
Russian (transliterated)
1 entry
- zakaz
Japanese (romanized)
11 entries
- eigyo
- eigyou
- jinji
- keiri
- kouhou
- otoiawase
- saiyo
- saiyou
- soumu
- toiawase
- uketsuke
Chinese (pinyin)
2 entries
- kefu
- zhaopin
For senders
What a role address means for your mail
A role address belongs to a function, not a person. That says nothing about whether the mailbox works; it says who is likely to read what you send.
Several readers
Mail to info@ or sales@ usually lands in a shared inbox, a distribution list or a help-desk queue. The person who gave you the address may not be the one who reads your message.
Marketing mail: riskier
Not everyone reading a shared inbox asked for your newsletter, so complaints and ignored messages are more likely, and both count against a sender.
Receipts and support: usually fine
Order confirmations, invoices and replies to a ticket often belong in exactly that inbox. It is where the business chose to receive them.
A role address is not an invalid one: many are monitored mailboxes that accept mail. The guide to role-based addresses covers when sending to them is worth it and how to handle the rest, and the glossary entry has the short definition.
What this is not
A list match, not a verification
- It reads the part before the @ and nothing else. No DNS lookup is made and no mail server is contacted, so it cannot tell you whether the address exists, accepts mail or sits on a catch-all domain.
- Kawaa’s verifier reads the same list with the same rule. In a full check of a well-formed address, a local part that matches here comes back with the role_account flag set. (Addresses at the reserved example domains, such as example.com, are answered before that step.)
- The status says role only where the rest of the check allows it: an address the mail server rejects is still invalid, and an accept-all domain is still catch_all. Where no mailbox probe ran, the flag alone can make the status role, and the reason code dns_only says the mailbox was not confirmed (mailbox_exists says it was).
- A miss here is not proof of a personal address. The full check can flag role accounts this list does not hold, through other rules: no-reply variations, local parts that start or end with team, group, dept or department, a short set of unmistakable role words matched with everything but the letters removed (so s.a.l.e.s counts as sales), and, where AI analysis is on, a model’s read of cases the rules leave open.
After the check
Where to go from here
Check the mailbox itself
The free email verifier checks one address end to end: syntax, domain, mail server and mailbox, with the role flag among its risk signals. No account needed.
Verify an addressClean a whole list
Upload a CSV to a free account and every address comes back with its status and a role column, so role addresses can be kept out of a campaign and kept for everything else.
Sign up freeRead the guide
Why role addresses draw complaints, when sending to them is fine, and how to handle the ones already on your list.
Read the guideQuestions
About role-based addresses
What is a role-based email address?
Is info@ a role address?
Should I remove role addresses from my mailing list?
Does a role address mean the email is invalid?
Why is a common role word missing from the list?
Where does this list come from?
Check a whole list for role addresses
Upload a CSV and every result carries its status and the role flag, from the same list this page shows. A free account comes with credits to start.
No credit card required