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Compliance

Opt-In

When a user gives explicit permission to receive emails, typically by subscribing to a list.

Definition

Opt-in refers to a user giving explicit permission to receive email communications. This can be single opt-in (immediate subscription) or double opt-in (requiring email confirmation). Opt-in is both a best practice and a legal requirement under regulations like GDPR and CASL. Permission-based email marketing consistently outperforms non-permissioned sending.

Pro Tip

Document how and when each subscriber opted in. This protects you legally and helps with deliverability disputes.

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