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Features

Abuse email detection

Identify email addresses known for marking emails as spam.

What are abuse emails?

Abuse emails are addresses associated with users who frequently:

  • Mark emails as spam
  • Submit abuse complaints
  • Report emails to blacklist services

Risk factors

Sending to known complainers can:

  • Trigger spam filters
  • Damage your sender score
  • Result in ISP blocks
  • Get you listed on blacklists

Detection methods

Detection works from the address itself — Kawaa does not need any sending history from you. An address is checked against:

  • Known abuse and complaint-handling local parts, such as abuse@, spam@ and complaints@
  • Published feedback-loop (FBL) addresses operated by mailbox providers and reputation services
  • Domains that exist specifically to receive complaints and abuse reports
  • Naming patterns associated with serial complainers and legal-threat addresses

Addresses that are ambiguous — where an abuse@ mailbox may be a legitimate corporate contact rather than a complaint trap — are additionally classified for intent, so a real support address is not excluded by pattern alone.

API response

The result is the boolean data.flags.abuse_email, with data.flags.complainer set for high-confidence complaint addresses. Both count toward quality_score, but an address with either flag can still score in a range that looks safe, as in the example below. Check the flags themselves before you send, alongside status. There is no separate abuse score.

{
  "success": true,
  "data": {
    "email": "abuse@company.com",
    "status": "role",
    "quality_score": 70,
    "flags": {
      "role_account": true,
      "abuse_email": true,
      "complainer": false,
      "spam_trap": false
    }
  }
}

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