Skip to main content

Security & privacy

Data retention policy

Understand how long we retain your data.

Retention periods

Data typeRetention
Verification cache24 hours
Uploaded files7 days after processing
Verification historyVaries by plan — 30 days on Free, 30 days on Starter, 90 days on Professional, 180 days on Business, 365 days on Enterprise. Your exact figure is in Settings → Usage & limits.
Account dataDuration of account + 30 days
Billing records7 years (legal requirement)
Audit logs90 days by default, configurable up to 365

Automatic deletion

Data is automatically purged after retention periods expire. No manual action required.

Early deletion

You can request early deletion of your data at any time:

  • Delete individual verifications from history
  • Request full account data deletion
  • Export data before deletion if needed

Contact privacy@kawaa.com for deletion requests.

Something wrong or missing here?

Tell us what to fix. Your email goes to the support team with this article's title already filled in.

Send feedback

Still need help?

Email support@kawaa.com. If your question is about a bulk job, include its job ID from the dashboard.

Contact support