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Billing & account

Invoices & receipts

Access and download your billing documents.

Viewing invoices

  1. Go to Settings → Billing
  2. Open the Invoices tab
  3. Use the download button for a PDF, or the open button to view an invoice online
  4. Choose "View all in portal" for your full billing history

Invoice contents

Each invoice includes:

  • Invoice number and date
  • Billing period
  • Plan details and credits
  • Subtotal, taxes, and total
  • Payment method used

Automatic receipts

Kawaa emails a receipt to your account email address after each subscription payment, including the prorated charge when you change plans.

Updating billing information

To update the name and address on your invoices:

  1. Go to Settings → Billing and open the Payment methods tab
  2. Under Billing address, choose "Edit address" (or "Add address")
  3. Update your name and address
  4. Changes apply to future invoices

Something wrong or missing here?

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Still need help?

Email support@kawaa.com. If your question is about a bulk job, include its job ID from the dashboard.

Contact support