Skip to main content

Billing & account

Upgrading your plan

Learn how to upgrade your Kawaa subscription.

How to upgrade

  1. Go to Settings → Billing
  2. On the Overview tab, choose "Upgrade" on the plan you want
  3. From the Free plan, finish payment on the secure checkout page. From a paid plan, the change is made as soon as you choose it.

What happens when you upgrade

  • Your new plan and its features apply straight away
  • Moving to a larger paid plan adds the extra monthly credits to your balance. If you already had a larger allowance earlier in the same billing period, only credits above that allowance are added.
  • You are charged the prorated difference now, with credit for unused time on your old plan
  • Your billing date stays the same

Downgrading

You can move to a lower paid plan at any time:

  • The change takes effect straight away, and your billing date stays the same
  • Credits already in your balance stay there
  • Unused time on the higher plan is credited toward your next invoices rather than refunded to your card
  • To move to the Free plan, cancel your subscription

Enterprise plans

Need more than 500,000 verifications? Contact sales for custom enterprise pricing.

Something wrong or missing here?

Tell us what to fix. Your email goes to the support team with this article's title already filled in.

Send feedback

Still need help?

Email support@kawaa.com. If your question is about a bulk job, include its job ID from the dashboard.

Contact support