Information about canceling your Kawaa subscription.
How to cancel
- Go to Settings → Billing
- On the Overview tab, choose "Cancel subscription"
- Confirm the cancellation
What happens after cancellation
- Access continues until end of billing period
- When the period ends, only the unused part of that period's plan credits is removed; purchased and earlier credits stay on your account
- No further charges will be made
- Account reverts to Free plan after period ends
- Your API keys are turned off when the account returns to Free; create new ones to keep using the API
Your data
- Cancelling does not close your account or delete its data
- You can export your data at any time
- Request full deletion via support if needed
Reactivating your account
Changed your mind? You can reactivate at any time:
- Log in and choose a new plan
- Your settings are still there
- Create new API keys in Settings → API keys
Refunds
We offer prorated refunds within 7 days of payment if you're not satisfied. Contact billing@kawaa.com.